I was talking on the phone yesterday to a friend, I will call Jean. She was telling me that her favorite thing to do is to go shopping at thrift stores for specific items from a well know store. Jean purchases these gently loved items for $3 - 4.00 then goes to said store where customer service is great and they will gladly and innocently exchange gently used or worn all to shreds items for a store credit to replace these loved items. This is crazy JEAN! I talked to Jeans mentor and was told and I am quoting this person exactly " SHE LEARNED FROM THE BEST"